Cardiff digital agency has designs on growth with new commercial premises

Cardiff-based web design and digital marketing agency, WebBox, has invested in its first permanent premises, three times the size of its previous rented office, with the support of a £400,000 funding package from NatWest.

WebBox has used the six-figure funding to purchase a 5000 sq ft office space on Ocean Way in Cardiff after outgrowing its former premises in Penarth.

The firm has transformed the space, removing all partitions and ceiling tiles to reveal high ceilings and exposed brickwork. WebBox has also added its own unique touches with the addition of an artificial living wall and new glass partitions.

The team are currently working remotely but when government guidelines allow them to return to the office, the new premises will offer employees additional parking, modern meeting rooms, working pods and a breakout area for relaxing.

Founded by Will Roberts in 2008, WebBox develops websites and web apps, as well as managing digital marketing campaigns for a range of organisations including Fever-Tree, Twickenham Stadium, DS Smith Plc and NHS Wales.

After achieving 20 per cent year on year growth, Will decided it was time for the business to relocate from its rented premises in Penarth to a larger site to facilitate further expansion and he has recruited three new starts since the move, bringing the total number of employees to 11. The firm has continued to operate through lockdown, servicing existing clients and winning new business.

Will said: “After seven years working from the office in Penarth, we had finally outgrown it. With WebBox’s growing client base, it reached the point where we needed to employ more team members but had no space for them.

“The new office has plenty of space for us to continue growing and because we now own it, we have been able to make the space our own and inject some WebBox style. We look forward to returning to the office when it is safe for the team to do so.

“I’ve have worked with Matthew and the team at NatWest since I first established the agency and they have been incredibly supportive throughout the whole expansion.”

Business Loan Services (UK) Ltd introduced Will to NatWest Broker Development Manager, Jo Kinsey, and NatWest Relationship Manager, Matthew Maunder.

Matthew Maunder, Relationship Manager at NatWest, said: “WebBox has grown considerably over the last 12 years and after outgrowing their rented office space, moving to an owner-occupied building seemed the ideal next step. With the fit-out now complete, we wish Will and the team every success in their new premises.”

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