OneDome’s mortgage arm, CMME receives Feefo’s coveted Exceptional Service Badge 2024
31 JANUARY 2024, OneDome’s mortgage arm, CMME, has won one of Feefo’s most exclusive accolades in customer service – the Feefo Exceptional Service badge. This award is an independent seal of excellence that recognises businesses which have shown particular excellence in key customer review areas.
Only 32 businesses in the UK have been awarded this Exceptional Service badge, signifying their truly outstanding performance. CMME, with over 7,200 five-star reviews from clients, ranks as one of the most reviewed mortgage firms in the UK.
Babek Ismayil, CEO of OneDome Group, commented saying: “We’re delighted to be on this exclusive list of Exceptional Service Badge winners. Being one of 32 companies in the UK to be honoured with this award reinforces our dedication to providing an unparalleled service to our clients. A huge thank you to Feefo for the recognition, and of course to all who left a positive review via their website. As we move forward into 2024, we remain committed to providing a stellar service tailored to each individual client.
Congratulating CMME, Tony Wheble, CEO at Feefo, said: “The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers. A particular congratulations to CMME for winning an Exceptional Service badge, by going above and beyond and proving themselves to be the best in their category. They should be proud of this achievement, and I look forward to seeing them continue to achieve next year and beyond.”
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About OneDome Group
OneDome’s vision is to make homebuying as simple as buying an item online. To achieve this, OneDome has extended the Rightmove experience beyond mere property searches, creating a user experience which resembles e-commerce; this enables consumers to discover a property, assess affordability, consult with a mortgage adviser, and secure legal representation—all in one location, through the same platform. Recently, OneDome introduced the HomeBuyer Service (HBS) specifically tailored for property buyers. This service packages the entire property purchase process, bundling together all necessary services at a fixed price of £999, significantly cheaper than buying these services separately.
OneDome acquired CMME in 2023. CMME is a mortgage broker with a distinct focus on catering to contractor clients, whose financial circumstances may make it difficult for them to secure a mortgage through a typical provider. Expert advisors gain a deep understanding of clients’ unique needs to help tailor a specific mortgage solution to them.
OneDome Group was founded in 2016 by Babek Ismayil, a former Senior Vice President of Credit trading at J.P. Morgan. Chairman of OneDome is Sir Nigel Knowles, former CEO and Chairman of DLA Piper and current CEO of DWF Plc.
In 2019, OneDome acquired Nethouseprices Ltd, one of the oldest property listing websites in the UK. In 2022, OneDome acquired Contractor Wealth Management Limited, a financial services firm, part of Quilter Plc. In 2023, OneDome acquired CMME Mortgage and Protection Limited from Livingbridge PE firm.
